Overview
This Privacy Policy explains how Reflexlabs AI (“Reflexlabs”, “we”, “us”) collects, uses, and protects personal information when you visit reflexlabs.ai (the “Site”) or communicate with us. We are committed to handling information responsibly and to collecting only what is necessary to operate the Site and provide our services. By using the Site, you agree to the practices set out below.
Information we collect
Information you provide. When you contact us, request information, or discuss an engagement, you may share details such as your name, email address, organisation, and the contents of your message.
Information collected automatically. When you access the Site, we and our analytics providers may record technical information such as your IP address, browser and device type, referring pages, and how you interact with the Site. This data is largely aggregated and helps us measure and improve performance.
Cookies. We use cookies and similar technologies to operate the Site and understand usage, as described below.
How we use your information
We use personal information to:
- respond to enquiries and provide the information or services you request;
- operate, maintain, secure, and improve the Site;
- communicate with you about updates, security, and matters you have raised;
- comply with applicable legal and regulatory obligations.
Where the law requires a basis for processing, we rely on your consent, our legitimate business interests, or the performance of a contract.
Cookies & analytics
We use essential cookies required for the Site to function, and analytics cookies that help us understand how it is used. You can manage or disable cookies through your browser settings, though some features may not work properly as a result.
How we share information
We do not sell your personal information. We share it only in limited circumstances:
- with service providers who act on our behalf (such as hosting, email, and analytics), under appropriate confidentiality and data-protection obligations;
- where required by law, regulation, or valid legal process, or to protect our rights, our users, or the public;
- in connection with a merger, acquisition, or transfer of assets, with notice of any change in how your information is handled.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described here, or as required to meet legal, accounting, or reporting obligations. When it is no longer needed, we delete or anonymise it.
Data security
We maintain reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or loss. No method of transmission or storage is entirely secure, so we cannot guarantee absolute security.
Your rights & choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may object to or restrict certain processing. You may also opt out of non-essential communications at any time. To exercise these rights, contact us using the details below, and we will respond within a reasonable period.
International transfers
We are based in India and may process information there or in other jurisdictions where our service providers operate. Where information is transferred across borders, we take steps to keep it protected in line with this Policy and applicable law.
Changes to this Policy
We may update this Policy to reflect changes in our practices or the law. The current version is always posted here with the effective date above; we encourage you to review it periodically.
Contact
For questions or requests regarding this Policy or your personal information, contact contact@reflexlabs.ai — Reflexlabs AI, Coimbatore, Tamil Nadu, India.
